I have coached and mentored product managers and product leaders of all experience levels for more than fifteen years, from recent grad APMs to newly promoted product directors to experienced VPs of Product and Chief Product Officers. Below are just a few areas I focus on:
I have worked with PMs from many industries, including consumer software, e-commerce, enterprise, hardware, life sciences/healthcare, frontier tech, and Fortune 500 companies of all shapes and sizes.
Individual one-on-one coaching is for experienced PMs up to VPs of Product, CPOs and CEOs
Includes two 55-minute sessions every month plus unlimited email communication. My personal coaching engagement requires an initial commitment of six months. That will give us the time and space to work together on the challenges you face, get to know one another, and develop a healthy relationship based on openness and trust. If you choose to continue after this initial period, we can move to a monthly subscription model for as long as you would like to work with me.
Group coaching is ideal for up to 12 individuals of any experience level sponsored by their company
I coach entire product management teams where we meet as a group twice a month for 55-minutes. These groups are sponsored by a company, and hand-picked by a leader. I work closely with that leader to customize the sessions to the needs of the individuals. The leader has flexibility around topics and attendees. My rate includes unlimited email coordination with the leader between sessions. I provide this service on a quarterly basis, for as long as the organization finds it helpful.
One-on-one coaching for product managers and product leaders at a single company
I can accommodate a limited number of corporate relationships where I am available to provide one-on-one individual coaching to several product managers as an in-house coach. This is the same offering as my individual coaching service, but at a volume discount rate and with more discretion for how the time is allocated amongst the team. I provide this service on a quarter-by-quarter retainer basis.
If you’re interested in learning more about my product coaching services, please email [email protected]
I’ve worked with product managers, product leaders, executives, and teams from the following companies:
Unlike advisors or consultants, coaches help you get to the root of the challenges you’re facing. They don’t tell you what they would do, they collaborate to figure out what you should do. Coaches believe that their clients are naturally resourceful, creative and whole. Coaching is about asking the right questions and using creative techniques to evoke in their clients the realization of their full potential. A coach is someone in your corner you can test out ideas with, speak with candidly about your fears, and who will push you and hold you accountable.
I’ve benefited throughout my career from the coaching of others. Sometimes it was helpful to just bounce a problem off someone who’d been there, or even just someone who didn’t work at the same company. They helped me resolve conflict, create great cultures, make tough decisions, chart the direction of my career, and deliver world-class products. I’m passionate about the craft of product management and am dedicated to providing that same help to others. I hope we get the opportunity to work together.
Ken Norton is a product management coach, speaker, and writer.
He spent more than fourteen years at Google, where he led product initiatives for Google Docs, Google Calendar, Google Mobile Maps, and GV (formerly Google Ventures). He joined Google with the acquisition of JotSpot, where he was vice president of products. Before JotSpot, Ken led product management at Yahoo. Back in the day when he was a software engineer, he was one of the first 50 employees of CNET and the founding CTO of Snap (which became NBC Internet).
Ken has written extensively about the craft of product management. His classic essay How To Hire a Product Manager became the playbook for a generation of product managers. He’s also the reason donuts and product management have become synonymous.
Ken has a bachelor’s from Boston University and a master’s from Rensselaer Polytechnic Institute, and he serves on BU’s College of Arts & Sciences Dean’s Advisory Board. His favorite donut is the old-fashioned.
“In the course of a decade, Ken Norton fundamentally changed the way you communicate, schedule and get around.”
“One of the most creative and encouraging thought leaders in the field.”
“One of those rare product managers who combines both product vision and a strong technical background.”